Hello, welcome to the Needs Village Help Centre!
How can we help you today?
Learn about Needs Village
What is Need Village
What is Need Village
What is Need Village
Common answers
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Getting Started
- ★ How do I become a child provider on NeedsVillage?
- How do I become a child sitter on NeedsVillage?
- Fees and rates in California
Booking and Meet & Greets
- ★ What if I need to cancel a booking?
- ★ How do I modify a booking?
- ★ How do I manage a recurring service?
Taxes
- Information about Form 1099-K for Stripe payouts
- Will I receive a 1099 from NeedsVillage?
- Where can I view my total earnings?
My Profile and Services
- Can I appeal NeedsVillage’s account action or deactivation decision?
- Viewing booking details on calendar
- How do I set child and booking preferences?
Need to get in touch?
We’re here to support you whether you’re experiencing an emergency safety issue, need non-emergency support with an upcoming booking, or any other issue. After you’ve logged in, we’ll ask you questions to guide you to the right resource and connect you to a live agent if needed.
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